REFUND POLICY

This Refund Policy explains when and how refunds are issued for bookings made with Car Edits.

Advance Payments

Bookings confirmed with a 50% advance payment are refundable in full if cancelled at least 48 hours before the scheduled shoot time. Cancellations made within 48 hours of the shoot are non-refundable, as crew and equipment have already been allocated.

Full Payments

Bookings paid in full are refundable in full if cancelled at least 48 hours before the scheduled shoot. Cancellations within 48 hours are eligible for a 50% refund of the amount paid, with the remainder retained to cover crew allocation costs.

Service Issues

If a shoot does not take place due to a fault on our part (crew no-show, equipment failure, or missed scheduling), you are entitled to a full refund or a free rescheduled shoot, at your choice.

Weather & Force Majeure

If a shoot cannot proceed due to weather or circumstances beyond either party's control, we will offer a free reschedule. A refund will be issued only if rescheduling is not possible within 30 days.

Refund Timeline

Approved refunds are processed to the original payment method within 5-7 business days, subject to your bank or payment provider's processing time.

How to Request a Refund

Refund requests can be made from your booking dashboard or by contacting us at hello@careditskolkata.com or +91 90000 00000 with your Booking ID.